PRIVACY POLICY
1. PRIVACY
Gtbet Netherlands is committed to protecting your personal information. This Privacy Policy explains what information is collected when you use the Website and related services, why such information is collected, and how it may be used.
Please note that this Privacy Policy applies to your use of Gtbet and should be read together with the Terms and Conditions and any other applicable policies published on the Website.
The website Gtbet (“Website”, “Company”, “we”, “us”, “our”) may be operated and maintained by relevant entities and service providers connected with the Gtbet brand and related services.
Changes may be made to this Privacy Policy from time to time. Any updated version will be published on the Website. It is recommended that you review this Privacy Policy regularly.
2. INFORMATION COLLECTED
Information that may be used to identify an individual, including but not limited to first and last name, date of birth, home or other physical address, email address, phone number, or other relevant details, is referred to in this Privacy Policy as “Personal Information”.
You may be asked to provide Personal Information when you use the Website, register for an account, contact support, or use certain services or features. The Personal Information collected may include, for example, contact details, billing details, transaction-related information, website usage preferences, and feedback regarding the services.
When you interact with the Website, servers may automatically record certain activity and technical data, including source IP address, time of access, date of access, pages visited, language settings, crash reports, and browser type. This information is used for administrative, security, technical, and service quality purposes.
Personal Information is not knowingly collected without your awareness.
3. MEANS OF COLLECTING AND PROCESSING DATA
Certain information may be collected automatically, as described above, and Personal Information may also be received where you provide it directly through the Website, customer support, forms, promotions, or other communications and interactions related to Gtbet.
Personal Information may also be received from service providers, payment processors, technical support providers, analytics providers, and other third parties where permitted by law and where relevant to the operation of the Website and related services.
Third-party service providers may be engaged to provide technical support, process online transactions, support account-related functions, and assist with the operation of the Website. Access to relevant information may therefore be granted to such providers where necessary for these purposes.
Any disclosure of information to third parties will be made in accordance with this Privacy Policy and applicable law. Reasonable steps are taken to ensure that third-party arrangements include appropriate privacy and data protection safeguards.
4. INFORMATION USE
Personal Information may be used to provide and improve services, deliver customer support, carry out security and identity verification checks, process transactions, manage participation in promotions, comply with legal and business obligations, and support the general operation of the Website.
Where necessary for these purposes, Personal Information may be shared with selected partners, service providers, or affiliated parties that assist with the delivery, maintenance, analysis, support, or promotion of the Website and related services.
Personal Information may also be used to provide promotional offers and information relating to products, services, promotions, or selected partner offerings, where such communication is permitted by applicable law and your preferences.
From time to time, information may also be requested through surveys, questionnaires, or promotional activities. Participation in such activities is voluntary. Information requested may include contact details and limited demographic information.
Where permitted by law, and unless you have chosen not to receive marketing communications, contact details such as your email address or phone number may be used to send you information about products, services, promotions, and selected third-party offers believed to be relevant to you.
5. CERTAIN EXCLUDED DISCLOSURES
Personal Information may be disclosed if required by law or where it is reasonably believed that such action is necessary to:
- comply with a legal obligation or legal process;
- protect and defend rights, property, or legitimate interests;
- protect the personal safety of users of the Website or the public;
- investigate, prevent, or respond to fraud, payment abuse, chargebacks, money laundering, manipulation, cheating, or other prohibited or unlawful activity.
Where fraud, suspicious payment activity, prohibited transactions, or other abuse is identified or reasonably suspected, relevant information may be shared with payment providers, financial institutions, other relevant service providers, appropriate agencies, and competent authorities, where legally permitted or required.
For research purposes relating to addiction prevention and responsible use, data may be anonymized and shared with relevant institutions where appropriate.
6. ACCESS
You may opt out of receiving promotional communications by adjusting your account settings where available, using the unsubscribe option in received communications, or by contacting customer support.
You may also contact us if you:
- want to confirm whether Personal Information relating to you is being processed;
- would like to correct or update your Personal Information;
- have a complaint or question regarding the use of your Personal Information.
Where required by applicable law and subject to identity verification, reasonable efforts will be made to update inaccurate information, correct records, or limit the future use of information for marketing purposes where requested.
Nothing in this Privacy Policy prevents the retention of Personal Information where retention is required by law, regulation, legal process, or legitimate business necessity.
7. COOKIES
Information placed on your device
When you access the Website or related services, information may be stored on your device. This information is commonly referred to as cookies. Cookies are small text files stored on your device when you visit online pages and are used to record preferences and improve functionality.
Technologies such as local storage or similar tools may also be used for similar purposes. These technologies help remember user preferences, improve performance, support security, monitor traffic, and make the Website more relevant and easier to use.
Third-party cookies may also be used for analytics, performance monitoring, and advertising purposes, subject to applicable law and cookie preferences where required.
Strictly necessary cookies
Strictly necessary cookies are essential for the operation of the Website and enable core features such as navigation, access to secure areas, account-related functions, and transaction processing. Without these cookies, certain parts of the Website may not function properly.
During the registration process
Cookies may be used during registration and account-related processes to recognize you as a user, maintain session integrity, and support the delivery of requested services. They may also help improve your experience and better understand user interaction with the Website.
On the Website
For visitors to the Website, cookies may be used to collect information and support different technical functions. These may include:
A session-based cookie: this type of cookie is assigned only for the duration of your visit and helps with navigation, security, and session continuity. It usually expires automatically when you close your browser.
A persistent cookie: this type of cookie remains on your device for a defined period and may be used to remember preferences or settings for future visits.
Analytical cookies: these cookies help recognize and count visitors and understand how users interact with the Website. They are used to improve usability, content, and performance.
You can usually accept or decline cookies through your browser settings. Most browsers accept cookies automatically, but settings can generally be changed to refuse some or all cookies. Please note that disabling cookies may affect the availability or functionality of certain features of the Website.
Flash cookies and similar technologies
Where older technologies such as Flash cookies are in use, settings may be adjusted through the relevant software controls. However, many modern browsers and services no longer rely on such technologies. It is recommended that you keep your browser and software up to date.
If you choose to decline or disable certain cookies or similar technologies, some interactive features or parts of the Website may not function as intended.